We are currently seeking a visionary CMO to guide our brand on a journey of expansion. This is not just a role; it's a calling to awaken the true essence of our brand and share it with the world by committing to elevate human consciousness.

Your Mission
As our CMO, you will be the sacred guardian of our brand’s soul, weaving together strategy and intuition to create powerful narratives that resonate deeply with our community. You will channel your wisdom and creativity to craft campaigns that not only inspire but also elevate the collective consciousness.

You will play a crucial role in managing our day-to-day operations while providing essential support to Sofia. This position requires a blend of high-level operational oversight and detailed executive assistance. You will be instrumental in ensuring that our business operates smoothly and that Sofia’s work is supported with precision and care.

Role Responsibilities

• • Lead with Love: Guide in creating marketing strategies that reflect the beauty and truth of our brand.
• • Awaken the World: Develop and execute campaigns that open hearts and expand minds, spreading our message of transformation and empowerment.
• • Strategise with Soul: Balance the sacred feminine with the strategic masculine, harmonising intuition with data-driven decisions.
• •Strategic Marketing Planning: Collaborate with Sofia to develop and execute strategic plans.
• • Cultivate Connection: Nurture relationships with our community, creating spaces where they feel seen, heard, and valued.
• •Marketing Performance Monitoring: Create and analyse KPIs to assess marketing operations and identify areas for improvement.
• •Risk Management: Develop strategies to mitigate risks and ensure long-term sustainability.
• •Calendar & Schedule Management: Organise Sofia’s calendar, appointments, and events.
• •Travel Coordination: Manage travel arrangements and logistics.
• •Communication Liaison: Handle communications on Sofia’s behalf professionally and courteously.
• •Administrative Support: Assist with documents, reports, and special projects.
• •Personal Assistance: Support Sofia with personal tasks to allow her to focus on her visionary work.

Requirements

• •Extensive Experience: Over 5 years in senior leadership roles, particularly in operations, business management, or executive assistance. 
• •Experience with luxury brands and scaling companies is highly desirable.
• •A deep connection to your inner wisdom and the ability to translate that into powerful, impactful marketing.
• •Strategic Vision: Skill in developing and managing strategies that align with long-term goals.
• •Proven experience in leading marketing efforts that not only grow brands but also touch lives.
• •An intuitive understanding of the divine feminine and how it can be expressed through branding and communication.
• •Proactive Problem Solver: Capable of identifying and addressing challenges with a solution-oriented mindset.
• •Organisational Mastery: Exceptional attention to detail in handling both strategic initiatives and everyday tasks.
• •Effective Communication: Strong verbal and written skills for clear and concise articulation of ideas.
• •High Integrity & Dedication: We value individuals with high integrity, dedication to inner work, and golden hearts who are aligned with our mission.
• •The ability to inspire and lead with grace, love, and purpose.

Additional Details
•Location: Remote work.

If you resonate with our mission, have the experience and dedication we’re looking for, and are ready to step into your highest self to lead with heart and soul, we invite you to join us on this sacred journey.

Apply below and let’s create magic together.

We are seeking a Customer Care Manager to assist us in providing the highest level possible service to our customers. We think of our customers as an extended family. They are a community that engage with us in so many ways and they come on a journey with us for many years. Points of engagement include our social media, website and newsletters, podcast, exclusive online private community, downloadable and live online courses and live in-person trainings and retreats all over the world.

Your Mission
• You will work closely with our team and be the first point of call for customer questions, queries and feedback.
• You will naturally see things from the customer’s perspective, maintain a balanced perspective and have great attention to detail.
• You will contribute to the efficiency and vision of our business by bringing a voice of care and clarity to customer-related issues.
Your experience, energy and ideas will take our customer experience to the next level.

Role Responsibilities
• Responsible for the quality of external communication across all of our channels.
• Work closely with the Senior Customer Care Manager and set up and implement processes for customer care.
• Be the first level support for customers and their needs. You are responsible for providing customer support within the SLA and for a warm and caring support.
• Work closely with the Operations and Business Development Manager; especially with improving and upgrading our service from technical end.
• Be attentive to the needs of the business as we continue to grow; identify the pressure points within customer support and report it if necessary.
• Develop work rules and guidelines for support with your managers.

Requirements
• A minimum of 4 years of experience in direct customer relations.
• Experience of working for luxury brands, with hands on experience with providing a luxury service or experience.
• Quick thinker, capable of acting without guidance.
• Good administrational, analytical, problem solving, and organisational abilities.
• Ability to prioritise tasks and juggle multiple duties while remaining cool under pressure.
• Comfortable with difficult conversations.
• You have a desire to be a part of a high performing team with a powerful vision for Humanity.
• You genuinely care. Not just felt, but expressed. You lead with empathy and humility. You always look for the win-win-win scenarios.
• You're a team player. We’re looking for rock-solid team-mates. You ask for support when needed. You’ll notice when your team-mates could use some support, and you’ll offer to help.
• You show integrity. You choose vulnerability, transparency and honesty. You say what you mean and mean what you say. You stay in integrity with your values and your word.
• Excellent written English.
• Bonus skill: speaking more than 2 languages.
• Experience of working within a growing, dynamic and rapidly changing environment is preferred.

Additional details
• Location: Remote work.

Click on the button below to apply.

In case there is a position on our team you feel would flourish in, and that position isn't listed, click on the apply button anyway and tell us about yourself.

Please answer:
1. What you would like to do as a member of Sundari Team?
2. Why do you think that is important?
3. What makes you the perfect person for that position?